Chat / Messaging
Built In Chat
PadelOS includes a complete messaging system inside your club’s own app, giving you a direct communication channel without relying on WhatsApp or third party tools. Players, trainers, and club staff all communicate in one unified space, with conversations automatically tied to bookings, lessons, and player activity. Everything stays organised, searchable, and fully owned by the club.
Replace WhatsApp Groups
Clubs often run dozens of WhatsApp groups for coaches, events, community chats, and support. It becomes noisy and impossible to manage. With PadelOS, you can recreate the same community feeling inside your branded app but with far more control. Every group lives in your ecosystem, easy to manage and structured around the club’s needs rather than random chats.
Support & Player Assitance
Players can message the club directly for help with bookings, payments, schedules, or general questions. Admins instantly see the player’s history, bookings, membership status, and activity the moment a message arrives. This turns messaging into a real support tool that saves time for staff and gives players a smoother experience.
Auto Generated Event, Training & Tournament Groups
Whenever a player joins an event, tournament, league, or training program, PadelOS automatically creates a dedicated group for all participants. Clubs can send updates, schedules, changes, or announcements to everyone in one message. After the activity ends, the group automatically archives, keeping the messaging system clean and clutter free without manual cleanup.
